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Notre Dame Long Term Care & Rehabilitation Center Earns AHCA/NCAL Bronze National Quality Award

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June 11, 2024
LTC Bronze Award AHCANCAL 2024

Worcester, MA [June 11, 2024] – Notre Dame’s Long Term Care and Rehabilitation Center has been recognized as a 2024 recipient of the Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for its commitment to improving the lives of residents through quality care. This distinction is the first of three progressive award levels through the AHCA/NCAL National Quality Award Program. The Program honors providers across the nation that have demonstrated their dedication to enhancing the quality of care for our nation’s elders and individuals with disabilities.

“We are thrilled to receive this recognition from AHCA/NCAL and are committed to continuing our work towards healthcare excellence. The Quality Award Program offers a best-practice structure to providing the finest care and services that we can for our residents and patients,” said Carol Kapolka, MSM, LNHA, Executive Director/Administrator for Notre Dame Long Term Care and Rehabilitation Center. “There is always so much good work to do and we are happy to do it!”

The AHCA/NCAL National Quality Award Program is a rigorous three-level process reviewed and evaluated by trained experts against a set of nationally recognized standards for organizational excellence. The standards of the Baldrige Performance Excellence Program help organizations achieve superior performance over time to improve the quality of life and care of long term care residents.

Providers begin the quality improvement journey at the Bronze level, where they develop an organizational profile detailing among other elements their vision, mission, key customers, and key strengths and challenges. Bronze applicants must demonstrate the use of a performance improvement system. Trained examiners review each application to determine if a center has met the demands of the criteria. As a recipient of the Bronze – Commitment to Quality award, Notre Dame Long Term Care and Rehabilitation Center may now move forward to the Silver – Achievement in Quality award criteria.

“Receiving this award marks the beginning of an exciting journey towards excellence,” said Cathy Bergland, AHCA/NCAL National Quality Award Board Chair. “Congratulations to Notre Dame Long Term Care and Rehabilitation Center for this significant achievement. I encourage you to take some time to celebrate and continue striving for higher levels of quality and performance.”

The National Quality Awards will be presented during Delivering Solutions 24, the AHCA/NCAL Convention & Expo, October 6-9, 2024, in Orlando, Florida.